PRIVACY POLICY

Last Updated: February 11, 2026

Website: ilvi.us

Operating Company:
RA&CO LLC
7901 4TH ST N 19492
ST PETERSBURG, FL 33702
United States of America

1. INTRODUCTION

At RA&CO LLC (“We”, “Us”, “Our”, “Company”), operating under the ILVI brand through the ilvi.us website, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal information.

By using this website, you accept the practices described in this Privacy Policy.

2. INFORMATION WE COLLECT

2.1. Information You Provide Directly

When using our Site, you may share the following personal information with us:

Account and Contact Information: - First and Last Name - Email address - Phone number - Mailing address

Order and Payment Information: - Billing address - Shipping address - Payment card information (card number, expiration date, CVV) - Order history - Preferences and special requests

Communication and Support: - Information you share in communications with customer service - Your feedback and comments - Survey responses

2.2. Automatically Collected Information

When you visit our Site, certain information is automatically collected:

Technical Information: - IP address - Browser type and version - Operating system - Device information - Date and time of site access - Pages visited - Click data - Referral URL

Cookies and Tracking Technologies: - Cookies - Web beacons - Pixel tags - Local storage

3. HOW WE USE YOUR INFORMATION

We use the personal information we collect for the following purposes:

3.1. Service Delivery

•             Process and fulfill your orders

•             Provide our products and services

•             Process payments

•             Manage customer accounts

•             Provide customer support

3.2. Communication

•             Send order confirmations and updates

•             Communicate delivery information

•             Respond to your questions and requests

•             Send important notifications

•             Send marketing and promotional emails (with your consent)

3.3. Improvement and Analysis

•             Improve our website and services

•             Enhance user experience

•             Analyze site usage data

•             Understand trends and preferences

3.4. Security and Legal Obligations

•             Detect and prevent fraud

•             Ensure account security

•             Comply with legal obligations

•             Protect our rights and property

4. INFORMATION SHARING

We may share your personal information with third parties in the following circumstances:

4.1. Service Providers

We work with trusted third-party service providers for the following services: - Payment processing services - Shipping and logistics companies - Email and communication platforms - Cloud storage providers - Analytics and data analysis tools - Customer support systems

These service providers may only use your personal information to provide services on our behalf.

4.2. Legal Requirements

We may disclose your personal information in the following situations: - To comply with court orders or legal processes - To fulfill government agency requests - To detect and prevent fraud, security, or technical issues - To protect our rights, property, or safety

4.3. Business Transfer

In the event of a merger, acquisition, or asset sale, your personal information may be among the transferred assets.

4.4. With Your Consent

We may share your personal information for other purposes with your explicit consent.

5. COOKIES AND TRACKING TECHNOLOGIES

5.1. Types of Cookies

Essential Cookies:
Cookies necessary for the site to function properly.

Performance Cookies:
Cookies that analyze site usage and improve performance.

Functionality Cookies:
Cookies that remember your preferences and provide a personalized experience.

Targeting/Advertising Cookies:
Cookies used to display ads relevant to your interests.

5.2. Cookie Management

You can choose to accept, reject, or delete cookies through your browser settings. However, if you disable cookies, some site features may not function properly.

5.3. Third-Party Cookies

We use Google Analytics, Facebook Pixel, and other third-party analytics tools. These tools have their own privacy policies.

6. DATA SECURITY

We take appropriate technical and organizational security measures to protect your personal information:

•             SSL/TLS encryption

•             Secure payment processing (PCI DSS compliant)

•             Regular security audits

•             Access controls and authorization

•             Data backup systems

However, please note that data transmission over the internet or electronic storage is not 100% secure. While we do our best to ensure security, we cannot guarantee absolute security.

7. DATA RETENTION PERIOD

We retain your personal information for as long as necessary for the purposes of collection or to fulfill our legal obligations:

•             Account information: As long as your account is active

•             Order information: 7 years for tax and accounting requirements

•             Marketing data: Until you withdraw your consent

•             Security logs: Varies according to legal requirements

8. YOUR RIGHTS

You have the following rights regarding your personal information:

8.1. Right to Access

The right to access personal information we process about you.

8.2. Right to Rectification

The right to correct or update inaccurate or incomplete personal information.

8.3. Right to Erasure

The right to request deletion of your personal information under certain conditions.

8.4. Right to Restriction of Processing

The right to restrict the processing of your personal information.

8.5. Right to Data Portability

The right to receive your personal information in a structured, commonly used format in certain situations.

8.6. Right to Object

The right to object to the processing of your personal information.

8.7. Opt-Out of Marketing Communications

You can opt out of marketing communications by using the “unsubscribe” link in marketing emails or by contacting us.

You can contact us to exercise these rights.

9. CHILDREN’S PRIVACY

Our Site and services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child under 18 has provided us with personal information, please contact us.

10. INTERNATIONAL DATA TRANSFER

Your personal information is processed and stored on our servers in the United States. Your information may be transferred to jurisdictions that may have different data protection laws than those in your country.

By accepting this Privacy Policy, you consent to the transfer of your information in this manner.

11. THIRD-PARTY LINKS

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party sites. We recommend that you review their privacy policies when you visit these sites.

12. CHANGES TO THE PRIVACY POLICY

We may update this Privacy Policy from time to time. Changes take effect as soon as they are posted on this page. The “Last Updated” date indicates when the policy was last updated.

When significant changes occur, we will notify you via email or through a prominent notice on our site.

13. CALIFORNIA PRIVACY RIGHTS (CCPA)

If you reside in California, you have additional rights under the California Consumer Privacy Act (CCPA):

•             The right to know the categories of personal information we collect

•             The right to request that we not sell your personal information

•             The right to delete your personal information

•             The right not to be discriminated against for exercising your rights

Note: We do not sell your personal information to third parties.

14. EUROPEAN DATA PROTECTION RIGHTS (GDPR)

If you reside in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR).

We process your personal information based on legal grounds: - Contract: To fulfill orders - Legitimate interest: To improve our services - Legal obligation: To comply with legal requirements - Consent: For marketing communications

15. CONTACT INFORMATION

If you have questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:

RA&CO LLC
7901 4TH ST N 19492
ST PETERSBURG, FL 33702
United States of America

Website: ilvi.us

Brand: ILVI

FINAL NOTE: Your privacy is important to us. We recommend that you carefully read this policy and contact us if you have any questions.