TERMS OF SERVICE

Last Updated: February 11, 2026

Website: ilvi.us

Operating Company: RA&CO LLC
7901 4TH ST N 19492
ST PETERSBURG, FL 33702
United States of America

1. ACCEPTANCE OF TERMS

By visiting or using the ilvi.us website (“Site”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree with these Terms, please do not use the Site.

2. DEFINITIONS

2.1. “We”, “Us”, “Our”, and “Company” refer to RA&CO LLC.

2.2. “You”, “Your”, and “User” refer to any person or entity using the Site.

2.3. “Services” refer to all products, services, and content offered through our Site.

2.4. “Content” refers to text, images, videos, audio, software, and any other materials.

3. USE OF SERVICES

3.1. General Use
You agree to use our Site for lawful purposes and in accordance with these Terms.

3.2. Prohibited Activities
You agree not to engage in any of the following activities: - Use the Site for any unlawful purpose or in violation of any laws, regulations, or third-party rights - Transmit viruses, trojan horses, or other malicious code - Attempt to gain unauthorized access to the Site - Extract or collect Site content using automated systems or software - Impersonate another user or person - Interfere with or disrupt the system, servers, or networks

4. PRODUCTS AND SERVICES

4.1. Product Information
While we strive to describe our products and services as accurately as possible, we do not warrant that the information is complete, reliable, current, or error-free.

4.2. Pricing
All prices are subject to change. Prices are in United States Dollars (USD). Within the United States, taxes are included in the price.

4.3. Stock Availability
Certain products or services may be available in limited quantities. We cannot guarantee that products will be in stock when we receive your order.

5. ORDERS AND PAYMENTS

5.1. Order Confirmation
After placing your order, we will send you an order confirmation email. This confirms that we have received your order and are processing it, but does not guarantee product availability.

5.2. Order Rejection
We reserve the right to reject any order under the following circumstances: - Product is not in stock - Pricing or product information contains errors - Suspected fraud - Payment cannot be verified

5.3. Payment Methods
Accepted payment methods are specified on the payment page. You are responsible for the accuracy and currency of your payment information.

6. SHIPPING AND DELIVERY

6.1. Shipping Times
Estimated delivery times will be communicated to you after confirming your order. These times are estimates and are not guaranteed.

6.2. Shipping Fees
Shipping fees are calculated based on delivery address, selected shipping method, and order value, and are displayed during checkout.

6.3. Delivery Issues
You must contact us immediately in case of delivery issues. By accepting delivery, you confirm that you received the products in good condition.

7. RETURN AND EXCHANGE POLICY

7.1. Right to Return
You have the right to return products within 14 days after receiving them. Returned products must be unused, in original packaging, and in resalable condition.

7.2. Return Process
To initiate a return, you must contact customer service to obtain a Return Merchandise Authorization (RMA) number. Once the return is approved, a refund will be issued to your original payment method.

7.3. Return Fees
Return shipping costs are covered by our company.

7.4. Non-Returnable Products
The following products cannot be returned: - Products that cannot be returned for hygiene reasons - Custom-made or personalized products - Opened or used consumable products

8. WARRANTY AND DISCLAIMER

8.1. Disclaimer of Warranty
Services and products are provided “as is” and “as available.” We disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

8.2. Limitation of Liability
To the maximum extent permitted by applicable law, RA&CO LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits.

8.3. Indemnification
You agree to indemnify and hold harmless RA&CO LLC from any claims, damages, obligations, losses, and expenses (including reasonable attorney’s fees) arising from your breach of these Terms or your use of the Site.

9. INTELLECTUAL PROPERTY RIGHTS

9.1. Company Ownership
The Site and all content, features, and functionality (including but not limited to all information, software, text, displays, images, logos, graphics, and their arrangement) are owned by RA&CO LLC, its licensors, or other providers of such material and are protected by copyright, trademark, and other intellectual property laws.

9.2. Use License
You are granted a limited, revocable, non-exclusive license to access and use the Site for personal, non-commercial use.

9.3. Trademarks
The RA&CO LLC name, ILVI trademark, logo, and all related product and service names, designs, and slogans are trademarks of RA&CO LLC. You may not use them without written permission.

10. USER ACCOUNTS

10.1. Account Creation
You may create an account on our Site. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

10.2. Account Security
You must notify us immediately if you become aware of any unauthorized access to your account or security breach.

10.3. Account Suspension or Termination
We reserve the right to suspend or terminate your account if you violate these Terms.

11. PRIVACY

The collection, use, and disclosure of your personal information is described in our Privacy Policy. By using the Site, you accept our Privacy Policy.

12. THIRD-PARTY LINKS

The Site may contain links to third-party websites or services that are not under our control. We do not endorse or take responsibility for the content, privacy policies, or practices of these links.

13. CHANGES AND UPDATES

13.1. Changes to Terms
We reserve the right to modify these Terms at any time. Changes take effect as soon as they are posted on this page. Continued use of the Site after changes constitutes acceptance of the new Terms.

13.2. Site Changes
We reserve the right to modify, suspend, or discontinue our Site or any service at any time, without notice, and for any reason.

14. LEGAL DISPUTES

14.1. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida.

14.2. Dispute Resolution
Any dispute arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts in St. Petersburg, Florida.

14.3. Waiver
Our failure to exercise or enforce any of our rights does not constitute a waiver of such rights.

15. GENERAL PROVISIONS

15.1. Entire Agreement
These Terms constitute the entire agreement between you and us regarding your use of the Site.

15.2. Severability
If any provision of these Terms is deemed invalid or unenforceable, that provision will be modified or removed to the minimum extent necessary, and the remaining provisions will remain in full effect.

15.3. Non-Assignability
You may not assign your rights or obligations under these Terms without prior written consent. We may assign our rights and obligations at any time.

15.4. Electronic Communications
By using the Site, you agree to receive electronic communications from us. You acknowledge that such electronic communications satisfy all legal requirements.

16. CONTACT INFORMATION

If you have questions about these Terms of Service, please contact us:

RA&CO LLC
7901 4TH ST N 19492
ST PETERSBURG, FL 33702
United States of America